Syncsort Incorporated

  • Contract Administrator

    Job Locations US-NY-Pearl River
    Job ID
    2018-1058
    Category
    Renewls
    Type
    Regular Full-Time
  • Overview

    The Contract Administrator position will be responsible for processing transactions in our CRM Dynamics system and assisting customers with licensing requests.  The role requires ongoing interface with Renewals, Sales and Technical Support teams.

    Responsibilities

    • Process all transactions in the CRM Dynamics system (renewals, new business, upgrades, professional services).
    • Work closely with Renewals Coordinators for any questions pertaining to license renewals and upgrades
    • Respond to customer requests for license transfers/upgrades. Prepare pricing calculations, obtain signed approvals, and process transactions.
    • Issue permanent and provisional license keys in CRM (renewals, transfers, disaster recovery)
    • Interact with Sales for New Business Orders to ensure all required paperwork has been submitted and accurately completed
    • Assist with “pushing” processed orders to the general ledger
    • Assist on special projects, as needed, as we continue to integrate newly acquired companies

    Qualifications

    • Bachelors degree or minimum 4 years work experience
    • Very detail oriented, with strong organizational skills
    • Ability to work both independently and also collaboratively with other cross functional groups
    • Proficiency in excel, Word, MS Outlook
    • Previous experience with CRM Dynamics, or within software industry is a plus

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